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FAQ’s

 

When will my order ship?

Most orders ship in 1-3 business days. The daily cut off for orders is 6AM PST. We do not on weekends. We are a small made to order company so please be patient with us 

 

What if I am on antidepressants?

While we are not advising anyone to discontinue perscribed medication, if you are wanting to try MOOM it’s best to discontinue the use of antidepressants or ADHD medication the day of use. Otherwise you will not experience MOOM.

 

How often should I micro? 

MOOM recommends 4 days on and 3 days off. There are many different schedules so another may work for you, it is all about what makes you comfortable!

 

How much is each piece on the MOOM bar?

Each MOOM Bar has 15 squares. To figure out the approximate dose per square divide the total G amount by 15.

 

How much should I take?

This is all about the users goals with MOOM. Each order comes with a dose guide, and it is your best friend! 

 

Where should I start?

MOOM recommends starting small and working your way up if you are a beginner. Think of it as a ladder!

 

Will I get a tracking number?

Yes, you will receive a tracking number once your order is shipped!

 

I have more questions…

MOOM is here to answer any and all questions. We have a no pressure sales policy! Ask away <3

 

My order never arrived… 

Please reach out to our team. If there was an address error on your end you will have to repurchase. Please triple check all your info. If the error was made on your end you will forfeit the order. If the mistake was ours we will reship.

 

What’s the shelf life? 

Everything besides the MOOM Juices have a shelf life of 6 Months. MOOM Juices have a shelf life of about a week and must be refrigerated on arrival. The packet that comes with the juice holds all the good stuff though so no stress if the juice expires you can empty that packet into anything drinkable 🙂

 

My chocolate is melted…

While we do apologize for the inconvenience it is a likely possibility. No worries though just pop it in the freezer 🙂 

 

Where do you source your mushrooms?

Our Mushrooms are locally-sourced and organically grown.

 

How do I order?

Sign up for an account, once approved you’re free to login and order.

 

Why do you need my ID?

None of this info is stored or saved. It is deleted upon approval. This is to just insure you’re 21. I think we can all agree on keeping minors from ordering.